This Privacy Policy describes how Kairos collects, uses, and protects information when you visit mykairos.co, contact us, or engage with our services. If you have questions, reach out via our contact form.
1. Who We Are
Kairos is a consulting and training firm led by four senior product and engineering practitioners. Headquartered in Lisbon, Portugal, with team members across Europe. We work with product organizations across the US and EU.
2. Information We Collect
2.1 Contact form submissions
When you submit our contact form, we collect the reason you selected, your name, work email, optional company, and the content of your message. We use this only to respond.
2.2 Scorecard responses
When you take the AI Readiness Scorecard, your answers are scored client-side only. We do not collect or store your responses unless you explicitly share them with us.
2.3 Usage and technical metadata
With your consent, we collect anonymized usage analytics (page views, referrer, device type) through Google Analytics. Without consent, we do not collect these analytics.
3. How We Use Your Information
- Respond to your inquiry and schedule follow-up conversations.
- Send content you explicitly requested.
- Understand aggregate usage of the site to improve structure and content.
- Comply with applicable legal obligations.
4. Third-Party Services and Data Processors
We rely on a small number of trusted processors.
- Vercel — hosting and delivery.
- Google Analytics — anonymized usage analytics, opt-in via our cookie banner.
- Resend or equivalent — contact form delivery.
- Google Calendar — consultation booking.
5. Cookies
We use strictly necessary cookies to keep the site working and, with your consent, analytics cookies. You can change your preferences at any time from the Cookie preferences link in the footer.
6. Your Rights and Choices
6.1 GDPR rights (EU/EEA)
You have the right to access, correct, delete, port, and restrict the processing of your personal data. You also have the right to object to processing based on legitimate interests, and to lodge a complaint with a supervisory authority.
6.2 CCPA rights (California)
California residents have the right to know what personal information we collect, to request deletion, to opt out of sale (we do not sell personal information), and to be free from retaliation for exercising these rights.
6.3 How to exercise your rights
Send a request through our contact form. We respond within 30 days.
7. Data Retention
Contact form submissions are retained for the duration of the commercial relationship, plus the minimum retention required by law. Anonymized analytics are retained for 26 months by default.
8. Children's Privacy
This site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it promptly.
9. International Transfers
Your information may be processed in the European Union and the United States. We rely on processors that offer Standard Contractual Clauses or equivalent protections.
10. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated on this page. The last updated date above reflects the most recent revision.
11. Contact Us
Questions about this policy or your personal data? Reach out through our contact form.